“In the rapidly growing market that we serve, providing top-notch service and convenience is Paramount. VSoft’s solutions enable TotalBank to uphold our commitment to excellence. Our customers are very diverse so we need to provide them with solutions to meet their unique banking needs. VSoft’s comprehensive, advanced programs are easy to use and help us improve productivity, allowing our staff to fully concentrate on providing quality service to customers.”
Andy Collazo, senior vice president of Operations & IT for TotalBank
Image Processing
Image-Based Check and Payment Processing
VSoft is one of the few financial technology vendors that offers true image-based check and payment processing solutions on a unified platform, eDesk, through two solution lines:
VSoft Agile™ – the solution line that comprises and distributed capture applications both within branches and across remote depositor locations.
VSoft Centrum™ – the solution line for centralized check processing applications featuring a full complement of supporting applications that facilitate efficient processing of images, exception management, and information delivery.
One key element of the Centrum line is the Digital Dashboard, a real-time, enterprise-wide monitoring tool that keeps knowledge and control in your hands even though capture is widely distributed. The Digital Dashboard includes drill-down technology, allowing both a broad view and quick access to underlying details through minimal clicks. The identification of offline sites, exception files, or deposits that have exceeded established thresholds is facilitated through the single view of the Dashboard. Access to Digital Dashboard is enabled through Roles and Permissions within eDesk, VSoft’s unified framework, so only authorized users will enjoy the power and information it provides.