Products & Services for Financial Institutions

Exceptions Processing

for Check Imaging with VSoft Centrum™

Exceptions are an inevitable issue you will face as part of check processing. VSoft’s Centrum line uses an integrated image workflow to make exception processing faster, more efficient, less expensive, and less complex.

Returns

The VSoft Centrum Returns applications help you manage both outgoing and incoming returns. Image workflows boost efficiency to help you maximize productivity.

  • Centrum Returns™- OUT: Flexible, image-enabled application for efficient processing of outgoing returns based on exceptions from your core solution
  • Centrum Returns™- IN: Full featured application using image workflows for maximum productivity.

Features:

  • Automated account matching
  • Advice processing
  • On-us and transit return processing
  • EARNS reporting

Benefits:

  • Enhanced productivity
  • Reduced errors
Duplicate Detection

VSoft’s Centrum Duplicate Detection guards your institution from the impact of processing duplicate items.

Features:

  • Uses a consolidated database to identify potential duplicates
  • Accepts inputs from a variety of capture methods and third party providers
  • Evaluates a range of dates set by the institution in order to identify suspected duplicates
  • Allows you to accept a duplicate item to enter the system for a valid reason

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  • What our clients are saying:

    “Our decision to implement VSoft’s eDesk remote capture solutions has resulted in new business opportunities to serve other banks, as well as merchants. With these imaging capabilities, we are processing checks for 11 other banks in Tennessee, North Carolina, Virginia, and one bank in the Virgin Islands. In addition, we have reduced much of our back-office work and have introduced same-day funds availability for our commercial clients.”

    -Phil Haumiller, Senior Operating Officer and Executive Vice President, Bank of Tennessee