Customer Quotes
Customer Quotes

Here is what some of our customers have to say about us:

"Our decision to implement VSoft’s eDesk remote capture solutions has resulted in new business opportunities to serve other banks, as well as merchants,” said Phil Haumiller, senior operating officer and executive vice president, Bank of Tennessee. “With these imaging capabilities, we are processing checks for 11 other banks in Tennessee, North Carolina, Virginia, and one bank in the Virgin Islands. In addition, we have reduced much of our back-office work and have introduced same-day funds availability for our commercial clients.”

“With the Check 21 software, our research time has been reduced to a matter of minutes, instead of days or even months,” said Don Lukas, senior vice president, banking systems, Farmers National Bank. “Switching to Check 21 was the best thing that Farmer’s National Bank has done. VSoft's solutions have proved their value time and time again.”

“It is apparent that VSoft has a comprehensive understanding of the intricacies involved in the wholesale corporate credit union market,” said Nancy Virkler, senior vice president, operations, Empire Corporate (now Members United). “Empire is working with VSoft to bring image capture and exchange capabilities to our member credit unions. The VSoft Branch Item Capture solution will allow our members to increase productivity, expedite check collection, and reduce some of the costs associated with processing.”

"The VSoft system gives us the ability to expand our services with some of our credit union partners who have, under the old, courier-dependent system, been geographically out of our reach," said Dawn Paquet, check processing and support manager, Synergent Corporation. “We could not have effectively introduced a significant business change like this without a good business partner like VSoft. We’ve struck a relationship with VSoft that is rare in today’s business environment. They are a trusted business partner who functions like part of our staff. Their approach definitely keeps us ahead of the game.”

"VSoft’s solutions will significantly streamline our workflow processes. Their solutions are flexible, progressive, and scalable; and are easily implemented through well-known support systems,” said Chris Martin, vice president, City National Bank. “Using one trusted vendor for imaging, processing, and remittance reduces our operating costs and increases the security of our daily operations. Furthermore, by increasing item processing and transfer efficiency, we create benefits for our customers, such as expanding their deposit options and streamlining access to their financial transactions.”

“We have realized numerous benefits because the software was simple to learn and easy to use," said Kevin Courtney, Senior Vice President of Financial Services, Inc. “This reduced our training period from about eight to two weeks, which has significantly reduced the impact of any employee turnover. Our employees are happier and more productive, because the product follows their natural workflow with screens that dovetail nicely from one task to the next.”