Products & Services for Financial Institutions

Returns Processing

VSoft’s OnView Returns In and Out solutions are flexible, image-enabled applications for processing outgoing and incoming return items.

VSoft’s automated workflows make exception processing faster, more efficient, less expensive, and less complex. The system interfaces to your financial institution’s check archive to determine the origin of the deposit for each exception item or depositor information for returned items. User-friendly screens present the matched information and image of the item for quick resolution.

OnView Returns In features an intelligent chargeback process, that determines the depositor and validates it by using VSoft’s extensive integrated research tool. Custom processing through the use of special instructions can be assigned at both the institution and account holder level.

OnView Returns Out works with your core system to assign the appropriate return codes with your institution’s archive to validate the deposit’s origin before the x9.37 return file is generated.

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For more information on OnView Returns In and Out or to schedule a demo, please email us or call 866-99-VSOFT.