VSoft’s OnView Returns In and Out solutions are flexible, image-enabled applications for processing outgoing and incoming return items. Automated workflows make exception processing faster, more efficient, less expensive, and less complex. The system interfaces to your financial institution’s check archive to determine the origin of the deposit for each exception item or depositor information for returned items. User-friendly screens present the matched information and image of the item for quick resolution.
Return Processing Features
Instant Validation and Feedback
Incoming return items are matched to the archive to find depositor information. Exceptions for outgoing returns are matched to items in the archive to identify the Bank of First Deposit.
Automated File Processing
Incoming files are validated for format and duplication before being ingested into the system. Exported files are generated using simple commands or by schedule.
VSoft’s real-time duplicate detection leverages the integrated archive to identify duplicates before the check is sent for return processing.
Both incoming and outgoing early notification (EARNS) files are processed using the same workflow and tools as standard returned items.
Configurable Special Instructions
Establish customizable business rules that enables the system to automatically perform additional tasks. Notifications can be configured to prompt the user to perform tasks or enter additional information.
The advanced audit trail captures over 150 metadata elements and includes them in the long-term archive for in-depth research and reporting.
Automated processes save time and reduce back office tasks.
Auditing becomes easier with automated reports and metadata collection.
Flexible parameters mean Onview adapts to your needs.